How to Choose an Auto Collision Shop
With any car, it’s inevitable you’re going to have repairs from time-to-time. And whether you’re do-it-yourself-er, or trust it to the pros, you know it’s imperative to buy from a reputable shop. Not only will poor quality parts and repairs hinder the performance of your car, but it can also be dangerous for you and everyone else on the road. The same is true for collision repairs. For that reason, you have to know which auto body shop you can trust. That’s what we’ll be discussing in this article.
How do you pick a shop?
First, you have to understand that the most expensive shop isn’t always the best choice – neither is the cheapest. What you should be looking for is honesty and attentiveness to your needs. For example, if you tell them you want a repair for longevity, and not necessarily for best performance, you should receive suggestions accordingly. The shop should tell you about the pros and cons of each option and tell you which one is the best choice for you according to your situation. With that, you should assess the quality of a shop based on the following elements:
Referrals are usually the best source of reviews because you know the person and their preferences and standards. Ask your friends and family if they have a good collision repair shop they really like. If that doesn’t work, the next place to go is the internet. During your research, look at reviews so you have a general idea of what to expect from a shop, from your budget, and their service quality. A good website to start with is Carwise.com as well as reviews on Google.
The best body shops need state-of-the-art tools to take care of your car. You can’t expect a backyard mechanic to be able to do a better job than someone with years of experience and the most hi-tech tools at their disposal. When you head into a shop, you have to look at all of their tools and the facility to get a better idea of how well the shop can take care of your car. Collision repair tools and machines are expensive and have to be maintained. One way to assess how the repair facility takes care of your car is the overall cleanliness of their shop. A neat and tidy workspace is a good indicator of their overall commitment to quality. And a good sign for you.
For most people, their cars are their babies. A repair shop has to understand this and work with your preferences and demands to reach an outcome that you’re okay with. If the shop you’re talking to isn’t trying to stay in touch with you and keep you updated on what they’re doing, you shouldn’t do business with them. From the front office to the technician working on your vehicle, effective communication throughout the process is important.
An honest shop will give you an estimate of how much it’s going to cost you before you agree to it. This way, you’ll spare yourself from being charged an absurd price for a mediocre service. Insist on a detailed quote in writing. This will also help you compare prices if you are shopping around. This way you can make sure you are comparing apples to apples.
The collision repair business is highly competitive and awards can tell you a lot about how devoted the technicians are to their craft. If you see genuine certificates and awards on the wall of the shop office, you can be sure that these people are serious about perfecting their work.
As we mentioned, there are a lot of different aspects you can focus on when choosing a repair shop. Certifications are a great way to assess whether they are exactly the shop you’re looking for. Like in many other fields, there are generalized practitioners and there are those who spend years honing their skills and knowledge on specific areas of work.
A warranty provides peace of mind that repairs will be done correctly. With the knowledge that the shop will be willing to fix a problem with your car in the near future for free, you can put your mind at ease. You won’t have to drive around worrying about it all the time, and that’s worth more than any amount of money.
At M3 Collision we take pride in the repairs we make. We’re I-CAR certified – the industry standard for excellence. We also provide a lifetime warranty on all work we performed as long as you own the vehicle. When you’re in the market for body repairs, get in touch to see how we can help!